Mitsis Rodos Village

We had the pleasure of staying at Mitsis Rodos Village and it was an unforgettable experience. From the moment we arrived, the front office staff welcomed us and ensured a smooth and efficient check-in process. The room was spacious, beautifully decorated and was cleaned everyday. It was located near the pool area but a transportation service was offered from and to the reception any time by the staff. The hotel offers an array of fantastic amenities. There are 3 pools located in different parts of the hotel, childrens' s waterslides, a playground, an indoor playroom, spa and several bars and restaurants offering different options for everyone. The main pool is a perfect place to unwind, with plenty of loungers and many activities going on during the day. The dining experience was exceptional. The main restaurant buffet offered a wide variety of delicious options. We visited the other restaurants as well and my son (age 6) loved the crepes by the main pool. We didn't have to wait long time to find available table as the staff worked hard to serve the food as fast as possible and to clean the tables for the next guests, always smiling. There are many bars located in different parts so never met a queue. The bar staff always attentive and after a few times they remember your favourite drinks. The overall service in the hotel was outstanding. Every staff member was friendly, courteous, and went above and beyond to ensure our stay was perfect. We didn't use the spa services but we plan to visit it the next time. The location of the hotel is nice with easy access to the beach (4 mins) and there is a bus stop right outside if you want to use public transportation to visit other places on the island. The overall experience was perfect and exceeded all our expectations. The combination of luxurious accommodations, excellent facilities, and exceptional service makes it a top choice for anyone visiting.

Unfortunately we had to evacuate the hotel after only one night in the emergency evacuation due to the fires, but the single night we stayed had a great time. It is also worth noting the treatment of the hotel after the fire incident was over, Mary, the reservations manager, made sure we were quickly awarded the refund we were due, we received excellent service around the whole compensation issue. Andreas, the reception manager, also made sure to send us the suitcase, we look forward to receiving it. Many thanks to all the hotel staff and the dear people of Rhodes who faced a very difficult situation, we are eagerly waiting to return to visit Rhodes.

The pools, the open bars everywhere and the unique restaurants were so nice and fun.

We really enjoyed our stay at the Mitsis Rodos Village Hotel, as the hotel was very smart and comfortable. We especially loved the beach area with its lounges, archery, volleyball, bar and fresh pizza oven. The staff worked extremely hard and were excellent. The quality and variety of the food was also very good. If I was to criticise anything, it would be the reliance on QR codes to access bar menus, rather than have a menu at the bar areas, as my phone doesn't have a QR code reader app so I had to ask my daughter to use hers. Also, a map of the extensive hotel grounds and quick guide to the all inclusive hotel facilities would have been helpful, as we took a day exploring the hotel complex before we worked out everything that was available.

Everything, especially the amazing room I was upgraded to with a private swimming pool. The service was also great and gave a responsto every questionI had. At the front desk the receptionist Adela was very kind and helpful. Thank you very much Adela:)